DELIVERY TERMS - Fabrics
All fabric orders have a 7 to 10 working day production period as we do not keep stock. All orders are Hand-Printed to order.
All orders placed during our shut down period 14 December to 9 January, will be shipped shortly after re-opening.
It is important to note that our products are mostly hand printed and that irregularities may occur. Slight colour variations in base fabric as well as print colour may occur and that a 5% colour variation is acceptable and within industry standard.
Colours seen on screen are not always accurate as all screens are not colour calibrated. If you are uncertain of a colour, rather contact us and discuss the option of having a strike printed before proceeding with a bulk order. Contact email@example.com or ask us to point you in the direction of a nearby stockists to view samples.
Full payment of all orders is required before production will commence and must be done via Credit Card.
If a fabric is out of stock you will be notified via mail and advised of the earliest delivery.
We ship with Aramex, Courier Guy or Fastway for deliveries within South Africa and operate on a standard delivery lead time of 3-5 working days for regional areas and 5-7 working days for outlying areas which is added onto the fabric production time of 7 to 10 working days.
Shipping costs for South Africa will automatically be calculated at the check-out point.We give our International clients the option of shipping with Aramex or EMS for their orders. If you are outside of South Africa we will provide you with a quote for Shipping to your area. We operate on a standard delivery lead time of 5-7 working days for international orders which is added onto the fabric production time of 7 to 10 working days.
COTTON & LINEN/COTTON MIXES: Cold Machine Wash, do not rub on printed areas.
WARM IRON can be used on all fabrics.
DT Designs cc will not be held responsible for:
• Fabric incorrectly cleaned or handled.
• Fading of Fabrics exposed to South Africa’s harsh sunlight.
Pre-shrinking of fabrics recommended.
NOTE that slight colour variations may occur from one print run to the next as all fabrics are hand printed and colour mixed.
Please inform us immediately if you are not satisfied with the fabric delivered to you.
PLEASE CHECK THE QUANTITY AND COLOUR OF YOUR FABRIC BEFORE CUTTING AS DT DESIGNS cc WILL NOT BE HELD RESPONSIBLE ONCE FABRIC HAS BEEN CUT!
ORDER CANCELLATION & MODIFICATION
Customers may cancel / modify their order up to 24 hours after having placed / submitted their order. Any requests to cancel / modify an order beyond that grace period will not be accepted.